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Frequently Asked Questions |
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Some questions get asked more than others, so we thought why not bring them together in this quick-fire YCaD mini-FAQ?
Technical Support
Do you offer pickup and delivery?
Yes. We offer free pickup and delivery in San Carlos City, Negros Occidental and neighboring Cities and Municipalities. Please contact us to verify your location qualifies for free pickup and delivery.
Do you offer on-site service?
Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site.
Assuming your location is in San Carlos City, Negros Occidental Area, we are able to service on-site. In some instances, we may need to take your system back to our service center to complete the repair.
What is your warranty policy on your repairs?
We have a 15 day hardware warranty policy on all repairs. We will cover labor and previously replaced parts but not any additional parts that may be necessary to complete the job.
What will maintenance do for my computer?
Maintenance will speed up booting and loading times, increase the reliability of the computer, and protect it from harmful static build up that is caused by dust.
Do you match your competitors prices?
Yes. YCaD's Web and PC Services will match our competitors' prices. In order to provide this service, we need the appropriate web address or company contact information to verify the pricing. Each price match is handled on an individual basis.
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